Terms of Service

Our Cancellation Policy

Please give me 24-hour notice if you must cancel or reschedule an appointment.

If you are late, please let me know and we will make every effort to accommodate your scheduled service. Your service may be modified or rescheduled as a courtesy to not compromise the next guest. The full fee of the service may apply.

Spa Etiquette

In order to ensure a relaxing and comfortable experience, I ask that you let me know of any concerns, special needs, or questions prior to your service. Communication is key in order for us to provide you with the highest quality services.

Products for a Continued, Long Lasting results.

Continued results are achieved through daily use of professional products at home. I will recommend a home care regime to maintain your results between visits to the salon.

Service Guarantee 

At LaBeau Salon Suite, every service is approached with intention, expertise, and a personalized consultation designed to establish a clear understanding of your desired result. My commitment is to provide an exceptional experience and results that align with the plan discussed during your consultation.

I proudly stand behind the quality of my work and offer a 100% Service Satisfaction Guarantee. Should you feel that your service has not met the expectations established during your consultation, please contact me within 48 hours of your original appointment. This allows me the opportunity to promptly evaluate your concern and determine the appropriate course of action.

Complimentary Revisions

When a concern is determined to be related to the original service and falls within the expectations established during the consultation, a complimentary revision may be offered.

To qualify for a complimentary revision:

• You must contact Nicole LaBeau within 48 hours of the original service.
• The revision must be scheduled and completed within 24- 48 hours of the original appointment, unless otherwise agreed upon.
• The revision will be limited to addressing the specific concern related to the original service and consultation.
• Clients are expected to make themselves reasonably available within the designated revision timeframe.

Changes in Expectations

Our consultation is an important part of creating a successful service. Because results are based upon the agreed-upon service plan, a complimentary revision does not apply to a change of preference, change of mind, or an expectation that differs from what was discussed or agreed upon during the consultation.

Requests that fall outside the original consultation or require a different technique, service, additional time, or additional products may be considered a new service and may be subject to an additional charge. Any applicable charges will be discussed prior to performing additional services.

Our Commitment to You

Your satisfaction is important to me, and I value the trust you place in my expertise. If you have a concern regarding your experience or results, please call or text Nicole LaBeau directly within the designated timeframe. I welcome the opportunity to listen, assess the concern, and work with you toward an appropriate resolution.

By booking an appointment, you acknowledge that you have had the opportunity to discuss your desired results during your consultation and understand the terms of this Service Satisfaction Guarantee & Revision Policy.

Refunds are at my discretion with thorough consultation and investigation of service rendered.

Thank you for your consideration and understanding.